I ordered a wing mirow, paying with debit card. The part did not arrive and I could not make any contact ie they were not answering the phone. I contacted Breakerlink and they eventually contacted the company who sent me a full refund( cheque)...it bounced!!!!!
I have agin been attempting to ring the company but can not get a reply

I bought a reconditioned alternator over the phone after seeing the ad on ebay.
waited over a week to get the part, when it did arrive it was coverd in grease and oil
obviously not a reconditioned part. was told by a guy called John to try it on the vehicle. I did this as I desperatly needed the car on the road. Found alternator only puting out 12.5 volts, should be 14 volts. Was then told to try washing the alternator with soapy water, I told him that was not going to happen, Aventually they said to send it back and they would( recondition ) it. I sent it back at my own expence but
they kept refusing to sighn for it, I gave up after five attempted deliveries.
When I got the credit card statement I found that they had also overcharged me.
Was quoted £85+£11 delivery (next day). They charged me £85+£20 and 5% for using credit card, Barclaycard say that 2% is max they can charge, total came
to £129.53, " could have got a proper one for that ".
I have reported this to Consumer Direct and to Barclaycard and to ebay, Please all victims of these scum bags report them as well, It is the only " legal " way to get them shut down,

I ordered three parts for my car from European Salvage, only one of which was delivered, but was not as described and was so badly damaged I had to send it back. After a multitude of phone calls and emails none of which was responded to, some money was refunded, but I'm still owed £121.31. The last inadequate payment was made only after I sent a letter by recorded delivery to Gourmeaj and Gourmit Singh, and backed up by an email in which I described what actions I would take in the event that I did not get a full refund. After receiving notification of the final payment, I sent another email to the Singhs making it clear that I was not satisfied and would commence the actions I described in my letter, among which was to post a comment on this site. I was later contacted by a lady called Lucy from Breakerlink who told me that I would get a call from a Kelly Singh. Later that evening I received a call from a private number in which a demented individual (unidentified) accused me of sleeping with his wife and threatening to kill me. Later that night, I received another call from someone purporting to be a gypsy living on a caravan site in surrey, and warning me that I should not post any comments on the internet "if you know what's good for you". I contacted the police, of course, and they are now involved.

Subsequent to the above, and after sending my story to the BBC's Watchdog, I received yet another abusive phone call from a private number, again threatening me with violence and containing racist remarks (the caller was clearly non-white). A further very short call followed in which the caller said "I've got your address", and rang off.

On the 16/09/09 I purchased a heater motor and an indicator switch for a 93' VW Polo Coupe Boulevard, (registration L389 BPF) .This purchase was done over the phone and I was served by Craig.When I received them later that week they turned out to be for another mark of Polo. So i rang back on the 22nd at 12:21 pm and spoke to Craig who guaranteed me a refund will be done the week they arrive back to the company (of £76.50 inc postage). I told Craig I will send them the next day.
On the 23/09/09 I spent £8.65 sending the parts back to the company, along with copies of all relevant receipts, and a letter. However when this arrived to them at 10.35 the next day, the pakage was refused by a member of the company, and eventualy came back to me. And when I rang back and spoke to the same guy, he denied seeing any package!!
They owe me now £85.15 this includes the original amount of £76.50 I should have received (including postage), and the cost of the postage I paid sending the parts back( that were eventually returned to me(£8.65)!!!!!.

I sent them many letters asking to settle this, but have had no response. i even rang them up in tears and they said they would sort it . have heard nothing

they are VERY blunt and unprofessional on the phone, and when I first ordered the parts they sounded like they knew nothing about the type of car, and were asking things like "What shape is it?!!!!!!"

I now will be taking this further. they will not get away with this!!