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| ID | Company | Claim Title | Added | Claims | Comments | Details | ||||
| 163 | Griffin Tax Free [Brighton] | Poor Customer Service » | 24/11/2009 | Total claims: 1 | Comments: 3 | |||||
I collected a new tax free vehicle (Dodge Journey 2.0 CRD SXT) from Griffin Tax Free, Brighton on 7 Sep 2009. On collecting the vehicle, I noticed that it did not have the Privacy windows that I paid an additional £260.87. Whilst walking around the vehicle, I also noticed that it had paintwork damage to the front passenger side wing. This was pointed out to the Sales Manager, Mr Grant Morrish before I drove the vehicle of their premises. After numerous e-mails and requests to be kept informed on what was happening with the repairs, I have only been told that they are still looking in to the matter. Almost 3 months after receiving the vehicle, nothing has been done to rectify the above points. I am a British soldier currently serving in Germany. http://www.griffintaxfree.com/
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