Interviewed several website design companies over the phone. I had a deadline to get website up prior to contracted direct mail campaign. Yerasoft said they would get it done within 6 weeks if I paid in full. I saw several websites they supposedly had completed. I hired them. I promptly provided information for them to get started. I called at 4 weeks to ask why no one had contacted me to start the website layout. They said that it takes time. I called at 6 weeks, and they said they were taking 6-8 weeks, be patient. I called the 9th week and they said they were running 8-10 weeks. I told them no one had contacted me, I keep calling them, and when was I going to see the custom template for the site. I was told someone would call me. I called at 10 weeks, now 4 weeks past due, and was told it was almost finished. I asked how could it be even started when no one had contacted me, gotten any approval for design, or any content? I was told I would be contacted. I told them it had to be finished in 4 weeks. I called at 13 weeks and told them they only had 2 weeks to finish it, I demanded to see what work had been supposedly done that they said was done three weeks earlier. I gave them an extra week, and still no one had called, nor had they produced any work. I told them they had broken the contract, they were now 10 weeks overdue, and I was going to dispute the credit card charge. They then told me that it wouldn't do any good. The contract doesn't say anywhere when it would be done, and I won't be able to get a refund. Sure enough, they reported to the credit card company they had worked for hours and hours, and produced some pages copying our old website content and dropping it into a generic template. They didn't even have our company logo!!! proof that they weren't trying to do anything for us, but trying to keep a full payment for NOTHING. and the contract specifically says it is building our website which we hired another company to do, and got it done in 4 weeks. What a rip off. There are lots of reports on the internet, and on the Better Business Bureau of many who have suffered the same deception.