We have ordered through the Internet trial Clean Smoke, and through visa card they have removed payment, but have sent nothing, what to us to do?
Thanks

Dear Sir/Madam

I initially ordered the free trial of LifeCleanse which I recieved a confirmation for Euro 1,01- I recieved this shortly thereafter and tried out the trial. AbsoluteAcaiBerry was also ordered and received for Euro 1.01. Without ordering any follow ups on february 22 2010 and march 24 2010. My account was billed Euro 96,52 for the Acai Berry and then a further Euro 96,52(february and March each 96,52)was billed to my account for the LifeCleanse which i never requested.

Best regards,

Teunie de Bruin
Aalsmeer
0650618762

10-02-2010 I ordered through an advertisement 1 sample packet of Acai Berry Detox, and 1 sample packet of Life Cleanse, both packages for 0.95 Euro a piece.
Test kits are paid with Mastercard.
Subsequently, I received the packages whitin 5 days, at a price of € 0.95 piece.

27-02-2010 I can see at my online bank that there has been whitdrawn twice 128.90 USD at my account.
27-02-2010 01-03-2010 AR Life Cleanse +448447043748 GB 1 EUR = 1,3382475 USD

-128,90 USD -96,32 EUR

27-02-2010 01-03-2010 LZ Acai Berry +442920008958 GB 1 EUR = 1,3382475 USD

-128,90 USD -96,32 EUR
This must certainly be a mistake and if not I will regard it as being very close to a criminal act.
Please reverse the amounts back to my account as quickly as possible=now=immediately!!

Francine Demild

I ordered a 14 day trial of Absolute AcaiBerry on 01/02/2010 via the internet and agreed to pay the shipping costs of £0.95 inclusive of VAT. I gave them my Credit Card details and on the 18 February (Bank reference 01287219) the sum of £75.55 was charged to my account.

The trial was in the form of capsules supplied in a plastic jar (approx 60 capsules were supplied). There was no indication or statement to say that an extra sum of money would be charged other than the shipping costs.

My claim is for the extra amount I was charged over and above the amount clearly indicated on the advertisement and also on the invoice I received when the goods were delivered.

i was on the internet and an advert came up for a free trail of this clean smoke cigarette, the only cost being 95p postage, as i am trying to quit smoking i took up the offer as a friend of mine had recently sent for it and recieved it with no problem.
i filled in my details and paid the postage on my credit card. had an email thanking me for my puchase. and item would be with me within 5 working days. i still have not recieved it.
then i had my credit card statement saying purchase of £76.69 to a health & beauty spa in singapore. i knew i hadnt purchased anything to that price & to that address. i have reported this as fraud. why do people do this it is so unfair. please help

I sent for a free trial X 2 of teeth whitening products,after just over two weeks i was informed that there would be a delay in forwarding same as supplies were awaited.I paid p + p for both products using my debit card.During the past few days,payment of £159.90 has been deducted via my debit card.After reading t.w blurb it states that one has to cancel in two weeks otherwise one will be charged for monthly supplies.Obviously if the products have not been received and tried then no payment should have been deducted.These payments have actually wiped out my bank account as i am receipt of disability benefit only and this is my only income.This company obviously preys on the vunerable and assume the public wont make a fuss or complain as this would be embarassing.I am disgusted,absolutely disgusted.My bank has been informed and also the police,and trading standards so hopefully,other people will be forewarned.IF IT SEEMS TO BE A BARGAIN THINK AGAIN !!!!!!and avoid this company like the plague.