Dear Sir / Madam,
As i was looking for a loan, so i searched online. Yes loan Ltd. came up and i filled in my details on their website to get a quote. The quote looked good so i applied for 4,000 pounds and chose to pay it back in 4-5 years. I was going to pay something like 135 per month.

Now someone from their office called me and took my debit card details, which i gave them. They deducted 69.50 from my account. As i saw that they were a bit slow in giving me the loan so i called them to cancel my account. I had to wait 64 mins to get in touch with them. i was told to write them a letter asking for my money back and send it to them, which i did. As i heard no reply from them so i called them again. I, once again waited for 45 mins to get in touch with someone. I was now told that they received my letter and my money will be refunded by 3rd November. Its 4th November now, and i still have not been refunded. I know calling them will be no use as there will be a huge wait.I really want my money back.

Please your help in this regard, will be highly appreciated.

Thanks and Regards,
Hassan