On the 24th February 2010 I ordered flowers for my brothers funeral on the 1st March 2010. They were to be delivered to the church imagine our distress when we arrived at the church and there were no flowers. My elderly mother was distraught, her only son was being buried and no foral tribute, I e-mailed the company but they insist the flowers were delivered, howwever cannot offer me any proof of delivery. To get any sense from the people online is like trying to plait fog USELESS. I want a full refund and compensation of a bouquet to the widow and my mother. This company is lauhable and they made a sad occasion even more unbearble.