Claim Details
Barclays - Reserve funds
Type: | Bank / Finances |
Country: | United Kingdom |
City: | |
Postcode: | |
Address: | |
Claim value: | |
Incident Date: | 01/05/2009 |
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August 2008 i was apparently sent a letter from barclays that was offering me a reserve tank of £150 pounds, This letter was not an offer though, It was a letter telling me that i have been signed up for this? How ever Barclays also said that if i was not interested then i should send back this letter, I did not recieve this letter! I got this information from a lady at Barclays when i contacted them recently.
Earlier on in the year 2008 i phoned barclays and asked for a extension on my overdraft witch was declined. So once my bank started to let me take an extra £150 pounds out i thought my overdraft had gone through. How ever not to my knowledge this was infact a reserve tank witch every time i went in to this i was charged £30.
So Every week from august 2008 i have been bieng charged £30 a week with out actually noticing this until the end of april when barclays have decided to actually take the payments on a monthly basis all in one lump sum!
How can a company as big as barclays mislead there customers in such a way? I had no idea what they had signed me up for as this was not visible? They did not offer it to me they just signed me up for this?
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