Hello,

I have some problems with the distance education company ICS Learn, more specifically I wanted to go study for a full degree, and part of this study I started a contract for 6 modules. From these, 2 modules were delivered and after seeing their lack of quality (they were basically photo copies, and some public books which I could have bought from Amazon for a much much lower price) plus the way students are treated, and the lack of the contractually promised ongoing support I decided to cancel my contract with them. But suprise (or not): they said that it's not possible for me to cancel this contract that I have to pay the full amount of money, so after some more chat around the problem and seeing that I need legal help to reach a better conclusion with them I searched online and found http://www.smallclaims.uk.com and Tony Fischer who (after seeing all the documents involved) prepared a letter for ICS and advised me to stop paying them (given also the fact that in reality I stopped studying with ICS since March, only paying them undeserved fees). As additional info I became a student of Open University and I have to say that it is a much much better option.

The current status is that this evening Tony is going to send them the letter and we'll see where we go from there depending on ICS' reaction.

About Small Claims and Tony, the intial part comprising of gathering, reading and extracting the relevant information to put in the letter for ICS was for free, and for actually drafting the letter there was a very reasonable fee, and indeed as mentioned on the website Tony was very available, at times we were exchanging emails every 5 minutes.