Claim Details
Renault Coulsdon - Friday afternoon car
Type: | Car sales |
Country: | United Kingdom |
City: | surrey |
Postcode: | CR5 2NH |
Address: | 305 Brighton road,Coulsdon,Surrey CR5 2NH |
Claim value: | £11925.00 |
Incident Date: | 16-11-09 |
Photos included:
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Files included:
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I found a car on the net with low milege estate car, for the family.Back in 16 .11.06.When i phoned up to view the car that was advertised with 2000ish on the clock they said yes come down.When i arrived low and behold the car was not there.!They did arrange a test drive with a renault Laguna sport tourer that was on the four court but not the car i was going to buy..Great all good.When the car did come in they arranged a test drive .But it had 7000 to 8000 on the clock.I drove it, there was a noise comming from the engine.I still liked the car so i agreed if they fix the issue i still buy it( silly me ).I picked the car up in November .December the car was back in the garage for investigation on the noise that was still there.Collected the car in January after Loads of different parts was renewed.Next step was going to be a whole new engine (yip he).Know they found the problem a petrol hose was rubbing so i got the car at last ...4 months later guess what the car was back in ..I think renauit have had my car more then i care to rember ..The latest on going problem is a fap filter that collects soot and keeps emmissions low..The car is surposed to be driven for 20mins above 50mph to clear when the warning lights come on But the car does not it goes to check injection which makes the car loose power .Very dangerouse if have to pull off from stationary at speed.ie.hard shoulder.Got a new fap filter which renault held there hands up or would of cost £600 ish..When the car does not regenerate itself .it has to be heated up to 1000c for about 3-4 hours by renault to have a forced regeneration ..Its happened 3 or 4 times to be forced as the car is not doing its job.Renault blame me and say the car is not for urban driving and motorway only.Today i took the car and they said £75 for diagnostic check.as check injection light on again .Itold them know the problem is this Fap filter.Any way renault have sold me a car with loads of problems .warranty runs out today they have my car to ransom as im not paying for diagnostic help..
Comments
The Legal Team of Complain-About-Them.com says
[18/11/2009] : .......
You need to have an independant report carried out by the AA or RAC. They will have data on this vehicle if it has been flagged with inherent problems.
The Legal Team
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